lilis · Particular Labs
BetaAn AI receptionist for your small business
lilis answers the phone, reads your texts and email, and writes the reply the way you would. You tap approve before anything goes out. She answers, she prepares, you approve.
Seven questions, two minutes, an honest read. No email required to see your result.
What does lilis do?
She picks up. When the phone rings in the middle of a job, lilis answers in English or Spanish, whichever the caller uses, takes the message, and leaves you a short summary.
She reads. Texts and email come to the same place. She knows who the customer is and what you usually say.
She prepares. She writes the reply, the reminder or the next step, in your words, using the information about your business that you gave her.
You approve. From your phone. Nothing goes out until you do.
It proposes. You approve.
Every reply, reminder and follow-up lilis prepares waits for a person before it goes out. You set the rules she never handles on her own, like amounts of money, and the system enforces them. They are not just a request to the AI. A wrong quote is your problem, so the approval step is the point, not a footnote.
An example: an insurance office on a Tuesday evening
It is 6:40 PM and the office is closed. Someone calls to add a second driver to their policy. lilis answers, asks for the name and the best number, and writes a summary. In the morning the agent opens the app, reads the summary and the reply lilis prepared, changes one line, and approves. The customer gets a text before 9. The coverage decision stays with the agent.
Who is lilis for?
Teams of roughly 10 to 75 people. If calls, texts and email keep piling up and your procedures are clear enough to write down, this fits. It suits insurance offices, home services, property managers and professional services. If you have a receptionist or a virtual assistant, keep them. lilis prepares the drafts; your people handle the relationship and the decisions.
Fair questions
Is this a chatbot?
No. lilis answers calls and prepares written replies, and your team approves each reply before it goes out.
What does she need from me?
A phone number she can answer, your mailbox (one click with Gmail or Microsoft), and a bit about your business. She learns the rest from the replies you approve.
Where does our data go?
Your messages are processed by the named vendors listed in the lilis privacy policy, on infrastructure Particular Labs runs. We see counts, never content. Nothing is sold and nothing trains a public model.
What does it cost?
We start with the free scorecard, then a short call, then an AI readiness audit, from $1,500, credited in full toward lilis if you sign within 30 days, half after that. lilis managed is one fixed monthly number, quoted after the audit.
Tell us what's slipping through.
Write to us and tell us where calls, texts or email are getting lost. We'll talk it through and tell you straight whether lilis fits. English or Spanish. hello@particularlabs.com